WATO

Privacy Policy

Last updated: May 2025

1. Introduction

WATO (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use the WATO mobile application.

2. Information We Collect

We collect the following types of information:

  • Account information: email address, display name, username, and profile photo.
  • Trip data: destinations, travel dates, and any details you choose to add.
  • Usage data: how you interact with the app, features you use, and time spent.
  • Device information: device model, operating system version, and crash reports.
  • Push notification tokens to deliver alerts you have opted into.

3. How We Use Your Information

We use your information to:

  • Provide and improve the WATO service.
  • Show travel overlap matches between you and your friends.
  • Send push notifications about overlaps, trip updates, and friend activity.
  • Respond to support enquiries.
  • Monitor app stability and fix bugs.

We do not sell your personal data to third parties.

4. Data Sharing

We may share your data with:

  • Firebase / Google Cloud — infrastructure, authentication, database, and storage.
  • Stripe — payment processing for paid subscriptions. We never store card details.
  • Apple — push notifications via APNs.

All third-party providers are contractually required to handle your data in compliance with applicable privacy laws.

5. Data Retention

Your account data is retained for as long as your account is active. If you delete your account, your personal information is removed within 30 days, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access a copy of your personal data.
  • Correct inaccurate information.
  • Request deletion of your account and data.
  • Withdraw consent for data processing.

To exercise any of these rights, contact us at info@middleman.online.

7. Security

We use industry-standard measures including TLS encryption in transit and Firebase Security Rules to protect your data. No method of transmission over the internet is 100% secure, but we continuously work to protect your information.

8. Children

WATO is not intended for users under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Continued use of WATO after changes are posted constitutes your acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy, please contact us at info@middleman.online.

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